At Fragrance Galore, ensuring you have the best 'scentsational' experience is our utmost priority. We know that questions might arise during your shopping journey, so we've compiled a list of common queries to assist you. If you don't find the answer you're looking for here, please reach out to us directly, and our dedicated team will be more than happy to help.

Shipping

Our warehouse in Atlanta, Georgia, ships all purchases placed on our website.

Orders that are placed on weekdays after 2pm EST, on holidays, or on the weekend will ship the next business day. PO Boxes are not eligible for next-day delivery.

Please double-check all packaging materials to ensure that nothing was missed. Fill Out the contact us form will evidence to reach our Customer Service Team if you are unable to find the missing item. Kindly read our Return Policy terms as well. Please be prepared with your order number so we can immediately find your order or go about the procedure. 

Always cross-check your shipment's tracking with the respective shipping company to confirm the delivery status. If the tracking indicates that your package has been delivered but you have not received it, please reach out to us within 2 days or 48 hours of that delivery update. It's crucial to act promptly. Email our Customer Care Team immediately at [email protected] if you find discrepancies with your delivery status, and we will assist you in resolving the issue.

After placing your order, fragrance galore will send you an email to confirm receipt of your order. When your order ships, you'll get another email with the shipping date, your order's specifics, and any available tracking data.

Payment Methos

We accept these payment methods: • Visa
 MasterCard, American Express, Discover, and others (see Terms of Service)

Tax Rate

Since Fragrence Galore is situated in Atlanta, we are compelled by law to charge a 7% sales tax on all orders.

Privacy & Security

Your trust is paramount to us. At Fragrance Galore, we prioritize the security and confidentiality of the information you provide. Rest assured, the data you share is securely protected and is strictly for enhancing your shopping experience. We never share your information with third parties and use it solely to offer you the best deals and services tailored for you. Your privacy is our commitment.

Please take a look at our Privacy Policy here 

Discount Codes

At Fragrance Galore, not only do we have a growing and engaged following, but we also offer exclusive deals and promotions exclusively to our social media fans. Stay updated, interact with us, and grab the best scent deals by following us on our platforms Tiktok and Instagram

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Don't miss a scent! Subscribe now and immerse yourself in a fragrant journey like no other.